• How do I book?
You can contact a member of the team at our head office who will be more than happy to take your booking over the phone on 0871 223 0066. We take a 30% deposit to confirm your place and final payment is due 6 weeks before your arrival date. You can also book online.
• What payment method do you use?
We ask for a 30% deposit upon booking to secure your place and the balance is to be paid 6 weeks before you go. A charge will be added – 1.96% for credit cards and £0.60 for debit cards. Cheques and BACS payments are also accepted. We do not accept American Express payments.
• How do we get there / what time?
All meeting times and transport information will be given to you in your confirmation letter upon booking. If you do not receive your confirmation letter within 24 hours of booking please call us directly to speak to one of our friendly advisors. 0871 223 0066. If you have any further questions concerning your transport always feel free to call our advisors and ask.
Complimentary transfers are offered at the following week long residential courses; Coastal Boot Camp, Back to Basics Boot Camp, Portugal Boutique Boot Camp and Alpine Boot Camp. All pick up and drop off times are specified in your confirmation letter.
• What time do we start on the first day and finish on the last day?
The start time and finish time depends on which course you are attending. The mid week and weekend booster breaks and fitness days do begin in the morning and the 7 day courses begin in the afternoon. If you do need to arrive or depart at a different time to our specific times this can be arranged prior to your boot camp. The specific start times and finish times are on your confirmation letter. If you do not receive your confirmation letter within 24 hours of booking please call us directly to speak to one of our friendly advisors on 0871 223 0066. If you have any further questions concerning your arrival time always feel free to call our advisors directly and ask.
• What do I need to bring with me?
An entire kit list will be supplied upon booking. The majority of things on the list that you need you will probably already own, i.e., t-shirts, jumpers, socks, tracksuit bottoms, shorts. The three things that many clients have to invest in are a good pair of waterproof hiking boots and waterproof jacket and trousers.
If you require clothing to be delivered to you we do offer a merchandise service. You can order online or call head office, 0871 223 0066, up to10 days before departure and the kit will be delivered to you. http://www.newyoubootcamp.com/store/
• What is the average group size?
Our Average group size is 25 people per group. Some of our boot camps are larger, taking 30 people and some are smaller, taking only 18 people. However, the client to staff ratio is very high on all boot camps to maintain the individual personal approach we are proud of.
• Are mobile phones allowed?
Mobile phones are permitted. However, please keep in mind that we are in very rural areas and so signal can be intermittent. We do require that you only use your phones during meal times and your own time in the evenings. If you do need to be urgently contactable during the week please feel free to give your friends and family our head office telephone number and we will contact boot camp to get in contact with you in case of emergencies.
• Is there internet access?
Internet access is extremely intermittent due to us being based in such rural areas. If you have to access internet for a pre-arranged meeting or an emergency then we will endeavour to arrange this for you. Please do let us know if you do need us to look into this further before you arrive at boot camp.
• Can I swap to another boot camp if I want to?
Unfortunately it is not company policy to allow people to swap boot camps unless extreme circumstances arise, or previously agreed. If you do need to swap boot camps we will endeavour to sell your place and then we will transfer you to a mutually convenient date for a £100 transfer fee.
• Do you have a male boot camp?
We offer an array of mixed boot camps that our male clients are welcomed to. Portugal, Alpine, Midweek and Weekend Breaks and fitness days are all mixed. Some Back to Basics Courses are open to mixed groups too.
• What is your cancellation policy?
Should you wish to cancel, cancellation charges will be imposed. However, we do appreciate that sometimes unforeseen circumstances can arise and as long as we can fill your place then we will move your booking to the next mutually available date. A £100 transfer fee is applicable.
If we cannot fill your place then you must claim from your personal travel insurance. We do advise all clients to acquire holiday insurance at the point of booking.
• What happens if I find out I am pregnant after I have booked?
Firstly, congratulations! Secondly, we do appreciate that sometimes unforeseen circumstances can arise and as long as we can fill your place then we will move your booking to the next mutually available date. A £100 transfer fee is applicable.
If we cannot fill your place then you must claim from your personal travel insurance. We do advise all clients to acquire holiday insurance at the point of booking.
• How long after giving birth can I attend boot camp?
So, when should you start working out again? Generally, it is recommended that women wait about six weeks to start exercising after they have given birth; eight weeks if they have had a caesarean. However, some women can start exercising before this. Listen to your body and wait until you feel ready. We strongly advise that you only attend New You Boot Camp 3 months after a natural birth and 6 months after a caesarean. When you decide to start an exercise program, discuss it with your health care provider first. Also, call to speak to one of our advisors so that they can discuss our programme with you, 0871 223 0066
• What equipment does New You Boot Camp supply?
We will supply all exercise and safety equipment (i.e., exercise mats, boxing gloves). We do not supply any personal clothing or personal equipment such as a high-vis vests.
High Visibility Vests are available at a very reasonable rate on our online store. http://www.newyoubootcamp.com/store/. Please order from here and we will arrange for this to be delivered directly to you.
• Can I do two weeks back to back?
We only offer our boot camps on a one week basis. New You Boot Camp is a very intensive training course and we strongly advise that a client does not do two weeks back to back. If you feel that you are capable of doing two weeks back to back then we will require a medical authorisation note from your health practitioner.
• What’s the difference between Boot Camps?
Our Back to Basics, Coastal, Boutique and Portugal boot camps all have the same results driven formula. Adventure activities may differ slightly die to the terrain being so different in each venue but each venue still offers fun and motivating adventure activities. All military activities are very similar at each property.
Back to Basics – is what it says on the tin, Back to Basics. You will be in a 5* bunk house with shared rooms and shared bathrooms.
Coastal Boot Camp – A beautiful property on the North Cornwall and Devon Border with single rooms and twin rooms available. An indoor swimming pool is available at this property. Life coaching and nutrition workshops and one to ones are offered at this property.
Boutique Boot Camp – A stunning boutique property in Suffolk. Single, twin and triple rooms are available at this property. Life coaching and nutrition workshops and one to ones are offered at this property. Daily yoga sessions are also included at this property.
Portugal Boutique Property – A fabulous boutique resort on the stunning Algarve Coast. Single, Twin and Suites are available at this property. Indoor gym, external swimming pool and spa facilities are also offered. Nutrition workshops and one to ones are offered at this property.
Our Alpine Fitness Camp is slightly different to the above courses. This course was introduced in the Summer of 2011 and has proven to be hugely successful. In Austria, We concentrate on far more outdoor activities such as Nordic walking, hiking, and mountain biking to name a few. There is still a strong military infusion but outdoor adventure training is the core training focus in Austria. It is a much smaller group size of only 18 guests. Double nest bunk beds are offered and sauna facilities and swimming pool are available.
The Weekend Breaks are hugely successful and are open to males and females. The breaks are offered at our Boutique Property in Suffolk and our Back to Basics Property in South Wales. They are either 3 or 4 days long, depending on which date you choose. You will follow the traditional New You Boot Camp military training programme and nutrition during this short break.
The Military Fitness Days are based in Richmond Park and Finsbury Park in London. They are a sample day of our residential courses so a perfect way to test the water for a residential course. The days are also perfect for pre training and after care training to keep you on track after visiting us at a residential course.
If you have any further questions concerning the differences between each of the New You Boot Camp products please do call one of our friendly advisors on 0871 223 0066
• What is the Average Age of a New You Boot Camp Client? Am I too old?
We have had clients from 18 – 80 attend boot camp. Our average range is 27-60. We have many 50+ clients who are more fit and more dedicated than our 20 year old clients. Your age is nothing but a number, if you are physically fit enough and mentally dedicated enough you can complete a New You Boot Camp Course. If you are concerned about your fitness and physical capacity due to your age then please call one of our friendly advisors to discuss further on 0871 223 0066
• Will New You Boot Camp Accept Minors?
We only take clients who are 18+.
• Am I fit enough / too over weight?
We take all levels of fitness. At The New You Boot Camp you will be working to your own full capacity as opposed to trying to keep up with the fittest or being slowed down by the weakest. Our aim is to get 110% out of each client and each of you will be pushed to your limit. Some of our client’s have never been fit or attended a fitness class, some are triathlon competitors. The majority of our client’s are the average person who used to go to the gym and need a kick start back into fitness or alternatively they are going to the gym 3 times a week and have hit a plateau.
We do take clients of all different shapes and sizes. If you are concerned about your weight please call one of our advisors for a discussion on 0871 223 0066
• Do you allow underweight clients on the New You Boot Camp?
We do have to ensure that we do not take any clients that could even have the potential of leaving New You Boot Camp UNDER weight. If we do think that you could leave underweight then we do ask you to note that you can only attend a fitness programme. You must also agree in writing to us that you will take part in a higher calorie plan to ensure you don’t lose weight but you will still lose inches.
• What if I have allergies?
We ask that you get a letter signed by your doctor to say that he is happy for you to attend New You Boot Camp and that you make us clearly aware when you fill out your medical form so that we can adapt the menu/programme to adhere to your individual requirements. Most allergies can be easily catered for as long as we are made aware prior to arrival.
• What is the Diet at New You Boot Camp?
We are completely wheat and dairy free at New You Boot Camp. You will only see fresh food at New You Boot Camp and no processed food will be on site. Our delicious nutritional menus have been extensively developed and we integrate therapeutic cooking into our menus daily. Ultimately, we are what we eat and we not only teach you this at New You Boot Camp, we also show you. You will be eating 5 times a day with three main meals and two snacks.
• Can I attend if I have an Injury?
Our programme can easily be adapted to support clients if they have a weak spot. However, our aim is to improve your fitness and well being not to hinder your recovery. Therefore, we do need extensive information on any injuries to advise on whether you could complete a New You Boot Camp Programme. We would also ask you to visit your health advisor and ask for their opinion as they know your case history.
• If I am Type 1 Diabetic can I attend New You Boot Camp?
It is recommended that carbohydrates are the majority source of dietary intake for a person with type I and type II diabetes. This is to maintain energy levels and help regulate insulin levels. The New You Boot Camp diet has very little carbohydrate content. For a person with diabetes, this would mean that your blood sugar levels would constantly be lower than normal. Although physical activity is recommended to help control diabetes, it needs to be a controlled amount closely linked to the dietary intake. Aerobic exercise lowers blood sugar levels, and with resistance training, although an increase is seen to start with a dramatic drop can occur post exercise. The intense physical activity included in the New You Boot Camp programme could cause problems to those with diabetes. With the increase in activity compared to normal - more carbohydrates will be needed in the diet to regulate blood sugar levels. Therefore, there would be an increased risk of hypoglycaemia. This would mean that a form of glucose would be needed on regular occasions to prevent this which is not available on the new you boot camp eating plan.
We can adapt the diet if you are looking to come for fitness rather than weight loss but this would need to be discussed and agreed prior to your attendance.
We have had clients with Type 1 and Type 2 Diabetes successfully attend New You Boot Camp. We do ask that you have medical authorisation.
• Can I just do part of the week at New You Boot Camp?
We are a week long residential course and for you to become part of the team and really enjoy the week and reach your goals we ask that all clients attend the week in its entirety. Seven days is a short time for us to be able to reach these goals but we make sure it is achievable in this time. If you do need to leave early or arrive later then we do ask that you gain permission from head office so that we can notify the boot camp. If you have any concerns, always feel free to contact head office at any time on 0871223 0066
• Will I drop a dress size / what’s your average weight loss?
Our average weight loss is a week is 9lb and our average inch loss is 9 inches.
Whilst you could drop a dress size, everyone’s weight loss will depend on their height, weight, BMI and how physically active they already are. The highest weight loss at New You Boot Camp was 21 pounds in one week and our lowest weight loss was 3 pounds. Please remember, that you will always get out of boot camp what you put into boot camp.
• Will the nutritionist be on the New You Boot Camp?
Each of our residential boot camps, apart from Alpine and our mid week and weekend booster breaks, will have one of The New You Boot Camps ‘Nutrition Squad’ attend at the beginning of the week. They will be there to help educate you on healthy eating and the science behind the New You Boot Camp nutrition plan.
• Can I smoke at New You Boot Camp?
You will be able to have cigarettes outside in the designated smoking areas in your down time in the evenings.
• Can I share with a stranger if I’m coming on my own?
The majority of our clients share rooms with clients they have not met before New You Boot Camp. Other clients share rooms with friends that are attending the week with them and others opt for a single room. It is entirely down to personal preference.
There are many benefits to coming alone and to coming with someone. This again is personal preference.
• Where can I buy the kit I need?
We have a range of New You Boot Camp merchandise available on our web site (Online Store). However, if you cannot find what you are looking for then it will all be available in other outdoor/camping shops and high street stores. Please do not spend a lot of money on your kit as it will undoubtedly get ruined at boot camp. Old tshirts and track suit bottoms are just perfect.
• Is our fitness assessed when we arrive?
Your fitness will be assessed by our trainers at the beginning of New You Boot Camp. You will have a short fitness test to ensure that the trainers have a general understanding of your personal fitness and the groups’ fitness.